CATHOLIC CHARITIES OF BROOME COUNTY

Care Manager - Level 2

DIVISION: Community Health Services

DEPARTMENT:  Adult Care Management

HOURS: Full-time M-F 8:30 a.m. - 4:30 p.m.

GRADE:  8+  FLSA Non-Exempt - $21.00-$23.64 per hour

I.                QUALIFICATIONS:

 Education/Experience

1.               Bachelor’s degree in health or human service field

2.               Two years’ experience working with special needs populations

Skills

1.               Good organizational and time management skills

2.               Good oral/written communication skills

3.               Good interpersonal skills

4.               Knowledge of community agencies and resources

5.               Ability to work with service providers

6.               Familiar with computer programs (e.g. Word, Excel)

7.               The ability to climb stairs, bend, stoop, sit, stand, reach and lift items weighing 40 lbs.

8.               Ability to legally operate a vehicle in NY State

II.        RESPONSIBLE TO:            Supervisor

III.      MAJOR FUNCTIONS:

1.               Conduct initial and on-going assessments

2.               Conduct care plan meetings with all relevant service providers

3.               Act as a linkage to community services including medical, behavioral, residential, benefit services etc.

4.               Promote health and wellness activities

5.               Must utilize software technology pertinent to program

6.               May need to participate in afterhours/weekend on call coverage

7.               Maintain required documentation

8.               Ensure that a person-centered planning process is employed in delivery of services

9.               Link and connect to natural supports and community resources

10.            Provide crisis intervention as necessary

11.            Complete required reports/notes in a timely and professional manner

12.            Comply with all applicable regulations

13.            Ensure that the individual’s rights are protected

14.            Advocate for individuals

15.            Maintain documentation necessary to substantiate billing/funding

16.            Participate in and successfully complete all required staff training and development activities

17.            Represent the agency and program in the community and with other service providers

18.            Regular and substantial contact with individuals receiving services

19.            Participate in team meetings

20.            Perform other job-related activities as directed by supervisor

21.            Understand and follow all program policies and procedures

 In compliance with all applicable government laws, rules, regulations and standards and all Catholic Charities Policies and Procedures the duties and responsibilities of this position include but are not limited to the above.

Catholic Charities of Broome County is an equal opportunity employer. We encourage diversity in the workplace and respect the dignity of each individual. We prohibit discrimination and harassment against applicants and employees on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.